Return Policy

Return Window:

– Customers have 1 day from the date of delivery to initiate a return.

Eligibility:

– Products must be in their original condition, unopened, and unused.
– The original packaging, tags, and seals must be intact.

Return Process:

1. To initiate a return, contact our customer support team at [skinlosophybynkas@gmail.com/0333-9733969].
2. Our team will provide instructions and a return authorization number.

Return Authorization Number:

– Customers must clearly mention the provided return authorization number on the return package.

Return Shipping:

– Customers are responsible for the cost of return shipping.

Inspection and Approval:

– Upon receiving the returned items, our team will inspect them to ensure compliance with the return policy.
– If the items meet our criteria, we will process the refund.

Refund:

– Refunds will be processed within [3] business days of receiving the returned items.
– The refund will be added to your jazz cash/bank transfer.

Non-Returnable Items:

– Used or opened cosmetics products are not eligible for returns.
– Any items not in their original condition or without their original packaging are non-returnable.

Exceptions:

– In case of receiving damaged or incorrect products, customers must contact us within [7] days of delivery to request a replacement or refund.

Customer Satisfaction Guarantee:

– We strive for customer satisfaction. If a customer is not completely satisfied with their purchase, we encourage them to reach out to us. We will work to find a solution that meets their needs.

Contact Information:

– For return inquiries or assistance, please contact our customer support team at [skinlosophybynkas@gmail.com/0333-9733969].

Policy Changes:

– [Skinlosophy] reserves the right to update or modify this return policy at any time.